Effective Date: 22/01/2024

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At Rayes Ventures Limited ("we," "our," or "us"), we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services. By accessing our website or utilising our services, you agree to the terms outlined in this Privacy Policy.

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Information We Collect

1. Personal Information:

   • When you engage with our services, we may collect personal information such as your name, contact details, and billing information.

   • This information is collected when you register on our website, place an order, or communicate with us through various channels.

2. Non-Personal Information:

   • We may also collect non-personal information, such as browser type, device information, and usage data. This data helps us enhance our services and user experience.

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How We Use Your Information

1. Service Provision:

   • We use your personal information to provide the services you request, including order processing, delivery, and customer support.

2. Communication:

   • We may use your contact details to communicate with you about your orders, provide updates, and respond to inquiries.

3. Marketing:

   • With your consent, we may send you promotional materials and updates about our products and services.

4. Improvement of Services:

   • Non-personal information is utilised to analyse user trends, improve website functionality, and enhance the overall user experience.

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Information Sharing and Disclosure

1. Third-Party Service Providers:

   • We may share your information with trusted third-party service providers to facilitate order processing, delivery, and other essential services.

2. Legal Compliance:

   • We may disclose your information as required by law or to protect our rights, property, or safety.

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Your Privacy Choices

1. Opt-Out:

   • You have the option to opt-out of receiving promotional communications from us. You can do this by following the instructions provided in our communications or by contacting us directly.

2. Access and Correction:

   • You can request access to, correction, or deletion of your personal information by contacting us at hello@rayesventures.co.uk.

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Security

We implement reasonable security measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

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Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at hello@rayesventures.co.uk.

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